FAQ

What is the minimum order?
There is no minimum order! You can order a single cap or t-shirt with your logo on it. 
Tue, Feb 5, 2019 at 2:03 PM
Are there logo set up fees?
Nope. Our pricing includes everything, including file set up and shipping.
Tue, Feb 5, 2019 at 2:04 PM
Do your list prices include my logo?
The pricing you see on Workshop City is for the blank cap or t-shirt, just in case you don't want to add a logo. Once you click the 'customize...
Tue, Feb 5, 2019 at 2:07 PM
What is your delivery time?
Workshop City clearly indicates the date you will RECEIVE your order, on every product page.  Our normal delivery date is 14 days after you place your or...
Thu, Jun 27, 2019 at 2:32 PM
Can I receive my order sooner?
Yes, there is an expedited option in the cart for even quicker delivery.  If you have requested a proof, this can delay the expedited shipping. 
Thu, Jun 27, 2019 at 2:34 PM
Do you ship to Canada or outside of the continental United States?
Sorry, but at this time Workshop City does not ship to Canada or outside of the continental United States.
Thu, Jun 27, 2019 at 2:34 PM
Can I cancel my order after I submit it?
Due to our super quick production schedule, once you place your order, we unfortunately cannot cancel it. We ask that you confirm your understanding of our p...
Tue, Apr 16, 2019 at 7:53 PM
What about trademarked logos?
As our customer, you represent that you own or have secured all necessary rights in all designs and other materials that you are submitting to Workshop City...
Thu, Jun 27, 2019 at 2:30 PM
What is your return policy?
We make customized headwear and t-shirts, and we inspect every item again for quality and accuracy before it ships to you. If there is a quality issue w...
Tue, Mar 5, 2019 at 12:33 PM
Does Workshop City provide samples?
We do not provided samples for every order.  You have the option upon check out to request a proof, for an additional charge.  We will provide you one proo...
Thu, Jun 27, 2019 at 2:42 PM